Our Philosophy
The theme of continuous improvement is evident in the Vikings Group's philosophy on staff development and performance management. We strongly believe the survival of our organisation is intrinsically linked to the continuos improvement of the service we offer our Members and their guests. We ensure this continuos improvement by investing heavily into our staff development program. On average approximately 848 hours per month is allocated to training of which we had 53 permanent staff participating in traineeships ranging from Horticulture through to Diploma of Business Management.
The allocation of such a large resource to training would be wasted if not partnered with a strong, transparent and quantifiable performance management program. At The Vikings group a philosophy of reward and recognition at all levels is fostered.
The core aims and objectives summarises The Vikings philosophy on staff development and performance management, they are:
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Continuous development of key supervisory staff and management - combining job skills with formal qualifications and training that ensures growth past the elementary industry qualifications to vocational career paths solidifying an educated work force.
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Creating an environment where staff do not become stalled in their personal development due to a bottleneck, rather they can continue to learn and grow within the organisation, sponsored and encouraged by The Vikings Group.
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An educated workforce thriving on autonomy in a self managed environment.
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A formal succession plan to address vacancies left in non-traditional industry roles such as marketing, accounting, HR and IT. This reduces recruiting costs widening the neck of the "bottle" to realistically provide other avenues for progression.
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Extending our commitment to the community and offering education to employees who may not otherwise have the means to study and work concurrently.
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Establishing a unique Human Resources program helping to make the Vikings Clubs an industry leader in training and raising our profile generally among community.
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Securing a reputation as an employer of choice, thus widening our pool of potential staff who will contribute to the Vikings Club's diverse culture and superior working environment.